Last Updated: 10-12-2024

Welcome to CrispAi! We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our platform.

If you have any questions or concerns, please contact us at info@seocrisp.com


1. Information We Collect

We collect the following categories of data when you use our website or services:

  • Personal Information: Name, email address, payment information (e.g., credit card details), and account credentials.
  • Behavioral Data: Browsing behavior, preferences, and usage statistics.
  • Technical Data: IP address, device type, operating system, and browser type.

How We Collect Data:

  • User sign-ups and account registrations.
  • Contact forms, purchase forms, and other input fields.
  • Cookies, analytics tools, and similar technologies.

2. Purpose of Data Collection

We collect and process your data for the following purposes:

  • To provide, maintain, and improve our services.
  • To process transactions and manage subscriptions.
  • For marketing and promotional activities (only with your consent).
  • To monitor website usage for performance and troubleshooting.
  • To comply with legal obligations.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Consent: When you provide explicit consent for marketing and analytics purposes.
  • Contractual Necessity: To fulfill our obligations for services you purchase or sign up for.
  • Legitimate Interest: For operational improvements and security.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your user experience.
  • Track website performance and usage.
  • Deliver personalized content and targeted advertising.

You can manage your cookie preferences through our [Cookie Settings Page/Browser Settings].


5. Data Sharing

We may share your data with third parties under the following circumstances:

  • Service Providers: Payment processors, analytics providers, and advertising networks.
  • Legal Requirements: If required to comply with legal obligations or enforce our rights.

We ensure all third parties adhere to strict data protection standards through appropriate agreements.


6. User Rights

As a user of CrispAi, you have the following rights:

  • Access and Portability: Request access to your personal data and obtain a copy.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal or contractual obligations.
  • Restriction: Restrict or object to specific data processing activities.
  • Withdraw Consent: You can withdraw your consent for processing at any time.

To exercise these rights, contact us at [Insert Contact Email].


7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Upon account termination, we will securely delete or anonymize your data.


8. Security Measures

We implement robust technical and organizational measures to safeguard your data, including encryption and secure data storage. However, no method of transmission over the internet is 100% secure.


9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.


10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email or notifications.


11. International Data Transfers

If you are located outside of [Insert Primary Operating Country], your data may be transferred and processed in countries with different data protection laws. We ensure these transfers comply with GDPR standards through Standard Contractual Clauses or similar safeguards.


12. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: info@seocrisp.com

 

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